💳 Plans & Pricing
Done for you
Ringback
One plan. We set it up for you.
$79/month
- 1 business line
- Done-for-you setup: call forwarding, your texts, a live test call
- Instant text to every missed caller
- Follow-up texts until they reply
- Missed calls and replies texted to your cell
- Live dashboard
- Texting costs included
🔄 Billing Cycles
Monthly
Billed every 30 days. No contract.
Yearly
Prefer to pay up front? Email us and we'll set it up.
Cancel anytime in Settings → Billing.
📊 Usage & Overages
Texting is included in the $79. There are no per-message overage fees.
| Metric | Included | Overage Rate | Details |
|---|---|---|---|
| Text messages | Normal single-location volume | None | Unusually high volume? We talk to you first. No auto-charges. |
| Extra business lines | 1 line | Quoted at setup | More lines or locations: tell us during setup. |
Real-time usage:View current cycle usage in Settings → Billing → Usage. Updates within 5 minutes.
🧾 Invoices
- Available in Settings → Billing → Invoices
- PDF download for each billing period
- Includes: plan charge and any taxes
- Stripe receipt emailed automatically
- Past 24 months retained
💳 Payment Methods
💳
Credit/Debit Card
Visa, Mastercard, Amex via Stripe
⚡
Stripe Link
Save card for 1-click future payments
Manage in Settings → Billing → Payment Methods. Powered by Stripe — we never see full card numbers.
🆓 Free Trial
- 14-day free trial
- Full feature access during trial
- No credit card required to start trial
- No card on file during the trial, so nothing is charged automatically
- Extend trial: email support@ringback.app
❌ Cancellation Policy
- Cancel anytime — access continues until period ends
- No refunds for partial months (standard SaaS policy)
- Data exported on request within 30 days of cancellation
- Phone numbers released after 30-day grace period
- Re-activate anytime — sequence configs preserved
🏛️ Taxes
Sales tax is added where required, based on your billing address.
- US: Sales tax by state/local jurisdiction
- Update billing address in Settings → Billing to ensure correct tax