Live for home service businesses

They called two plumbers. Yours never replied. The other one texted back.

Every missed call is a coin flip against whoever answers first. Ringback texts back in minutes — so the job goes to you, not the next name on Google.

No setup calls. Live in under 20 minutes on your existing number.

Live for home service businesses

11:42 PM.
A pipe burst. You were asleep. Ringback wasn't.

Emergencies don't wait for business hours. Ringback answers the moment, texts the lead, and has them booked before your alarm goes off.

No setup calls. Live in under 20 minutes on your existing number.

Live for home service businesses

You were on the beach. The job still got booked. You never touched your phone.

Vacation, job site, dead zone — it doesn't matter. Ringback keeps working when you can't, so the calendar fills up without you lifting a finger.

No setup calls. Live in under 20 minutes on your existing number.

Still not sure? Experience Ringback now.

Enter your number and get a real missed-call follow-up text within minutes — exactly what your leads will see.

No calls, no spam, nothing saved beyond this demo.

A ringing phone you didn't answer is a job you didn't win.

Most home service calls come in while you're under a sink, on a roof, or already on another job. Callers rarely leave a voicemail — they just call the next name on Google. By the time you call back, the job's gone.

0%
of callers hang up without leaving a voicemail
5 min
is roughly how long it takes for a lead's interest to cool off
0%
of jobs go to whichever business responds first
<3 min
how long Ringback takes to send the first text
How it works

Three steps, running in the background of every call.

Ringback sits behind your existing phone number and watches for missed calls. When one happens, it takes over — no dashboard-checking required.

01

Call goes unanswered

We set up forwarding so a missed call — rings out, busy, or fails — reaches Ringback. Exactly how that's wired depends on your phone setup (cell phone, office PBX, or SIP system), and we walk you through it.

02

Text and email go out automatically

A personalized text goes out within minutes, followed by a 5-touch sequence over the next 3 days — text, email, text, email, text — until the lead replies or the sequence ends.

03

Lead replies, sequence stops

The moment the lead texts back, every scheduled message cancels. You see it happen live on the dashboard, right down to the timestamp.

Live dashboard preview

Leads today
0
Avg. first reply
00:14
Replied
0
Reply rate
0%
Marcus T. · (555) 014-22012m ago
David R. · (555) 027-66106m ago
Lauren M. · (555) 033-882741m ago
Sarah K. · (555) 019-99441h ago
Features

Built for how service calls actually happen.

Not a generic CRM plugin — every part of Ringback is built around the missed call being the trigger.

Missed-call capture

Works on your existing number. Catches no-answer, busy, and failed calls the moment they happen — no manual logging.

5-touch follow-up

Text, email, text, email, text — spread across 3 days. Timed for when leads actually check their phone, not just at the moment they missed you.

Stops when they reply

Any reply — a text back or a call answered — cancels every remaining message instantly. No one gets pestered after they've responded.

Live dashboard

Watch every lead move through the sequence in real time, with reply rates and response times, right from your phone or laptop.

AI voice callback

Optional: have an AI voice assistant call missed leads back immediately, before the text even lands. Toggle it on per number, anytime.

Keeps your number

No new number to hand out or print on trucks. Callers keep dialing the number they already know — Ringback quietly catches it when a call goes unanswered.

Real Results

Ringback recovered $3,200 in missed-call revenue the first month.

Real numbers from real home service teams using Ringback every day.

MT
Mike Torres
Torres Plumbing · Austin, TX
We were losing calls left and right while on jobs. Ringback caught 47 missed calls our first month and turned most of them into booked work. Best $149 we spend every month.
Verified
+$3,200
Recovered first month
47
Missed calls captured
12s
Avg. response time

"I was losing leads to competitors who answered faster. Now Ringback texts back for me while I'm on a roof. Our close rate went up 30%."

DX
David's HVAC
Orlando, FL

"My office manager was spending 2 hours a day calling back missed leads. Ringback does it in real-time. She focuses on dispatching now."

RK
RK Electric
Phoenix, AZ

"I can see exactly which leads replied and which went cold — right from my phone. No more guessing which jobs we lost and why."

CS
CleanStreet Pests
Nashville, TN
Pricing

Pick a plan. Cancel anytime.

Every plan includes the full 5-touch follow-up sequence and live dashboard. 14-day free trial, no card required.

Starter

$79/month

One phone number, one location.

  • Up to 200 missed calls/mo
  • 5-touch SMS + email sequence
  • Live dashboard
  • Email support
Start free trial
Most popular

Growth

$149/month

Up to 3 numbers, multi-location ready.

  • Up to 1,000 missed calls/mo
  • Everything in Starter
  • AI voice callback (Vapi)
  • Priority chat support
Start free trial

Fleet

$299/month

Unlimited numbers, franchises and multi-crew teams.

  • Unlimited missed calls
  • Everything in Growth
  • Custom sequence timing
  • Dedicated onboarding
Talk to sales

Prefer to pay with something else?

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FAQ

All your questions, answered.

Everything home service owners ask before trying Ringback.

How fast does Ringback send a text after a missed call?

Within minutes. The moment a call goes unanswered — rings out, hits busy, or fails — Ringback sends the first text automatically. No one has to notice the missed call for the lead to hear back.

Do I need to change my business phone number?

No. Customers keep calling the number they already have. We set up call forwarding so missed calls reach Ringback — follow-up texts go out from a separate Ringback number so replies stay trackable and never mix with your regular texts.

What kind of phone system do I need?

Depends on your setup. Personal cell phone: fastest option, usually self-serve in under 20 minutes using your carrier's call forwarding settings. Older office phone system (PBX): works in most cases, but setup time depends on your hardware — we'll confirm on a quick call. Digital/SIP-based system: often the most reliable long-term option, typically needs a short one-time setup with whoever manages your phone system.

Can I customize the text messages Ringback sends?

Yes. You write the first text, the follow-up texts, and the emails. Everything is editable from the dashboard before it goes live.

What happens when a lead replies to a Ringback text?

The follow-up sequence stops immediately. Ringback never keeps texting someone who already responded. The reply shows up in your dashboard and you take it from there.

Does Ringback send emails or just text messages?

Both. Ringback runs a 5-touch sequence — text, email, text, email, text — spread across 3 days. If the lead replies to any touch, the sequence stops.

Can I see missed calls and replies in real time?

Yes. The live dashboard shows every missed call the moment it happens, every text that went out, and every reply as it comes in. Works on phone and laptop.

Does Ringback work with my existing CRM?

Ringback runs independently — it catches leads before they reach your CRM. No need to replace anything you already use. CRM integration is on the roadmap.

What happens if I miss a call from an existing customer?

Same as a new lead — Ringback texts them back within minutes. The message is professional and helpful. You can set a different greeting for known numbers if you want.

Can I use Ringback with multiple phone numbers?

Yes. The Growth plan supports up to 3 numbers. The Fleet plan supports unlimited numbers — ideal for franchises and multi-location crews.

What if a lead calls back instead of texting?

If you answer the callback, great. If you miss it again, Ringback restarts the sequence. The system is built for the reality that you're often on another job.

Does Ringback work on weekends and holidays?

Yes — 24/7/365. Emergencies don't wait for business hours, and Ringback doesn't either. You can set quiet hours if you prefer to pause follow-ups overnight.

How much does Ringback cost?

Starter is $79/month for one number. Growth is $149/month for up to 3 numbers with AI voice callback. Fleet is $299/month for unlimited numbers and custom sequencing.

Is there a free trial? Do I need a credit card?

Yes — every plan starts with a 14-day free trial. No credit card required. You can watch leads move through the sequence live on the dashboard before paying.

What happens if I exceed my monthly missed-call limit?

We'll notify you before you hit the limit. If you go over, you can top up or upgrade to the next plan. No auto-charge surprises.

Can I cancel my subscription anytime?

Yes. Cancel from the dashboard with one click. No contracts, no cancellation fees. Your service runs through the end of the billing period.

Do you offer annual billing?

Yes, annual billing is available at a discount — 2 months free compared to monthly. Contact us to switch your plan to annual.

Is Ringback only for plumbers and HVAC businesses?

Ringback works for any home service business that takes phone calls: plumbers, electricians, HVAC, pest control, cleaners, landscapers, roofers, and more. If calls book your jobs, Ringback works for you.

Will Ringback work if I have multiple service trucks?

Yes. The Fleet plan is built for multi-crew teams. Each truck or crew can have its own number, its own sequence, and its own dashboard view.

How is Ringback different from a regular CRM?

A CRM tracks leads you already know about. Ringback catches the ones you missed — it works before the lead ever enters your CRM. Most CRMs don't auto-text a missed call within minutes.

Does Ringback work with Google Business Profile or Google Ads?

Ringback works alongside both. When a customer finds you on Google and calls the number listed, if you miss it, Ringback texts them back — so even Google Ads calls get followed up.

How does Ringback handle spam calls or wrong numbers?

If a number doesn't reply, the sequence runs and ends. No extra action needed. You can blacklist numbers from the dashboard if spam calls become frequent.

What is the AI voice callback feature?

An optional AI voice assistant calls missed leads back immediately — before the text even lands. It speaks naturally, introduces your business, and offers to book or take a message. Toggle it on per number. Available on Growth and Fleet plans.

Setup

Whatever phone you use, there's a path.

Three common setups. Here's exactly how Ringback connects to each one.

Scenario 1

Personal cell phone

Calls and texts go straight to your own mobile number.

1

Turn on conditional call forwarding in your phone's settings (carrier-based).

2

Missed calls — no answer, busy, unreachable — reroute to your Ringback number.

3

Ringback fires the text sequence. Caller never dialed anything new.

~20 min · self-serve
Scenario 2

Office phone system (PBX)

Calls and texts route through a front-desk or office phone system.

1

We identify your PBX hardware and its trunk provider.

2

Forwarding is configured at the trunk level, or via a gateway if it's an older analog system.

3

Unanswered calls reach Ringback, and the sequence starts automatically.

Quick setup call · varies by hardware
Scenario 3

Digital / SIP-based system

Your phone system already runs on a SIP trunk or VoIP provider.

1

We connect Ringback to your provider using SIP trunking — a direct digital link.

2

Your provider or IT contact confirms the trunk routing, one time.

3

Missed calls flow to Ringback over the digital link — the most stable long-term setup.

One-time setup · most reliable

Not sure which one you have? Tell us on the call — we'll confirm the right path for your setup.

Stop losing jobs to voicemail.

Set up takes under 20 minutes. First missed call, first text, same day.